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ENT Surgery cases

Ms W v Mr T (1) & Mrs J (2)

Mark Bowman was instructed by Ms W, with the benefit of BTE insurance, in connection with a claim for compensation arising out of surgery to her neck that took place in January 2007.

In July 2006 Ms W noticed a small lump on the right side of her neck. Six months later, the lump still remained and Ms W attended her GP who referred her to an ENT Surgeon, Mr T. Ms W was examined by Mr T who felt that the swelling was likely to be a lymph node, but requested an ultrasound scan so as to see whether it was a nodule in either the sub-mandibular or parotid gland.

Ms W was referred to a radiologist, Ms J, who performed an ultrasound scan on 04 January 2007. Ms J reported that the scan revealed a lesion of 3cm diameter in the sub-mandibular gland. A biopsy was also performed which revealed a pleomorphic salivary adenoma.

Ms W was referred back to Mr T who, though the tumour was almost certainly benign, recommended an operation to remove the tumour.

Surgery was performed by Mr T on 23 January 2007, during which he excised the right sub-mandibular gland. Ms W returned to see Mr T one week later, and Mr T was alarmed to note that the initial lump still remained. Mr T re-examined Ms W and on palpating the lump felt that it was most likely to be within the parotid gland and not the sub-mandibular gland. He arranged for a repeat ultrasound scan which confirmed his suspicion. As a result, Ms W required a second operation on 06 March 2007 at which point the tumour was removed from her parotid gland.
As a result of the above, Ms W required an extra surgical procedure, and was left with a much more prominent scar towards the front of her neck, as a result of the first procedure.

Expert opinion was sought from both a Consultant ENT Surgeon and a Consultant Radiologist, both of whom felt that Ms J had been negligent in miss-reporting the initial ultrasound scan. A Letter of Claim was therefore served on Ms J, who however sought to blame Mr T, alleging that he should have realised the lump was not in the sub-mandibular gland, and therefore not performed the first operation. A Letter of Claim was served on Mr T, who unsurprisingly sought to blame Ms J for her error in reporting the ultrasound scan.

Following discussions with both Defendants, Ms J's representatives made an offer to settle the claim in the sum of £5,000. Following discussions between the parties, and the instruction of a plastic surgeon, to provide an opinion as to whether Ms W could undergo any form of corrective surgery to reduce her scarring, the claim settled in the sum of £13,209. Ms W did not pay any legal fees and received this sum in full.

At the conclusion of her claim, Ms W said "I wanted to thank you for your kindness and your patience. You treated me with a lot of respect and sensitivity and explained every step clearly and thoughtfully. In fact, I think, due to the way you handled my claim, the process I had dreaded was actually quite cathartic"

 

V v The Royal Free Hospitals NHS Trust (2001) - Transection of facial nerve during mastoid exploration - left sided facial nerve palsy - unsuccessful attempt to re-graft nerve - ongoing interference with eye closure, feeding, speaking, facial expression and facial appearance - settlement £45,000

C v The Royal Free Hampstead NHS Trust (1999) - Operation to drain sinuses - haemorrhage and decompression to right orbit – loss of sight in right eye – emotional trauma – settlement £320,000

 

Full case details

V v The Royal Free Hospitals NHS Trust (2001)

Mr V, now aged 79, suffered from a cyst in his middle ear. On 6 April 1998, he had a mastoid exploration during which the surgeon transected the facial nerve. This left Mr V with left-sided facial nerve palsy. An attempt to regraft the nerve was made at the original operation but was unsuccessful. The left facial weakness caused severe interference with eye closure, feeding, speaking, facial expression and facial appearance.

Liability was admitted in the defence, but there was a dispute in relation to quantum which was resolved only shortly before the trial.

The case was conducted by Paul McNeil and eventually settled in the sum of £45,000.

 

C v The Royal Free Hampstead NHS Trust (1999)

C was referred to the National Hospital by his GP, with a history of severe frontal headaches and narrowing and blurred vision. It was decided that the headaches were caused by his sinuses and he underwent an operation to drain his sinuses at the Royal National Throat, Nose and Ear Hospital. During the surgery, there was difficulty with bleeding and following surgery, C was re-admitted to theatre for re-exploration of the right orbit which had haemorrhaged and decompressed. The haemorrhage was eventually stemmed. Following surgery, C was blind in his right eye due to damage to the optic nerve caused by the haemorrhage and decompression. He already had poor vision in his left eye due to an unrelated condition. C suffered emotional trauma as a result of his loss of sight and was no longer able to work.

Paul McNeil settled the claim in the sum of £320,000, plus costs.